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2 a) Privacy
What privacy aspects should employees be aware while using social media tools?
Hi there!
As a employee you always have to be aware about what you publish, and if your account share information about your job you have to be even more aware, the company who you work for has some values or ethics and if you made you accunt publi you shoud be also thinking that your company may watch you…
What are the benefits of openness and transparency?
Transparency in business is an art. It depends on what stage of development your business is in, and who you’re being transparent to.
Being transparent in talking to a companies shareholders or the media is important, but if you’re too transparent, you can possibly lose a lot of money and may be forced to initiate mass layoffs. Jeff Bezos told the media that someday Amazon will fail. Transparent, possibly accurate, but if it’s not an immediate concern, DON’T TALK ABOUT IT.
Being transparent to customers is almost always important because it will help you develop your product or service, and a lack of overt transparency can cost a lot in the long run. The most famous story of this is the McDonald’s Coffee Lawsuit. They didn’t list that their coffee was hot on their cups, which gave the prosecutor just enough leeway to sue for millions successfully.
The most basic answer I can give is that if you’re a bad business, transparency is bad. If you’re an ok company, transparency should be used very strategically. If you’re a great business, transparency is great! But you still need to know how to use it.
Apple is great! They make great products, they’re eco-conscious, they make great money for the shareholders, etc… but they also use cheap overseas labor. That’s not something you want to be very transparent about.
Everyone’s got dirt. Especially companies. So always tread lightly.
When is it beneficial for the employer and employees to share personal information online?
For employer:
You can detect if the candidate its a responsable person or a person who likes a lot to go party…
You can now also by checking his friends if he was abroad
You can now the things that person likes, the way that he/she writes, his political thougs…
As employee:
You can see the payment and schedules of the company.
Ethics about company
What other workers thinks about the company, is the company going well, are they a reliable company…
How the boss are with employees…
Practical reasons of damage can occur if privacy is not taken care of
Information in the wrong hands becomes dangerous.
You might be okay with governments or security agencies or companies having your private information. You might trust Google and Facebook. But what if these get hacked and your information falls in the wrong hands? (See Yahoo or Ashley Madison.) Let’s say, someone targeting your family, your company, your wife/husband. Would you still be okay with that? Would you be okay knowing that your photos, emails, or chats are in the hands of someone who can blackmail you?
You can’t predict the future.
Right now you may not have a lot to risk. But what about 30 or 40 years from now? Let’s say you are running for a political position or administration of a public company. If Sony’s hacking has told us anything is that your private information has impact in your life. Amy Pascal, co-chairman of the company, lost her job because of it.
It’s not just your job or potential job, it’s also the integrity of your company. Can you imagine what it’s like to have your company torn apart because of a conversation you had 5 or 10 years ago? What would it be like to lose your job because of a conversation you had by phone with your wife?
Your private life out of context becomes a weapon.
We’ve all joked with things we consider sensitive. But, among friends, it’s something we all do. In fact, our behavior changes depending on the people we’re with. I bet I could find something offensive you said in a group chat that you have with your closest friends. Because they’re your friends and it was a joke or a sarcastic remark. But take it out of context and it is not longer a joke. What would happen if this “joke” fell in the hands of someone trying to harm you?
Your information has value
A company like Facebook or Google allows you to upload unlimited data to their servers, for free. What’s their business model? How do they make so much money? They sell your info to advertising companies. But they never asked you if you wanted to sell your information. If someone asked you in person 100 questions about your personal life to sell it, would you answer them? Probably not, right? But you let this happen every time you use a service that makes money selling your info.
About digital identity
A person’s digital identity is an amalgamation of any and all attributes and information available online that can bind a persona to a physical person. It’s similar to the way that your name and an ID card make up your identity in the physical world, but your online footprint goes beyond this to include behaviors, social profiles, device information, location, search history, etc., to make up your identity in the digital world.
While all these things together make up a true digital identity that can be linked to a physical person, only a few of them are actually used today. Today, digital identity is based on what information people share about themselves, what information exists about them in publicly available databases, where they are located, what their browsing habits are, etc. However, this kind of information individually typically doesn’t link directly to the physical person.
What does it mean if there is no information online or in any social media services about a political, CEO or communication professional? Should there be any information?
A person who doesn’t have any information in online that means the person is under the custody of ¨Information privacy¨ so it mean that that person have right to take action if there is someone disclose the information about him without the permission by the law.There should not be actually any personal information in the internet is case unless the person want to .
GDPR is simply a set of regulations concerning your clients’ personal data and how it should be managed.
GDPR requires companies to implement reasonable data protection measures to protect consumers’ personal data and privacy against data loss or exposure. Article 5. of the GDPR summarises the most important principles and requirements regarding the management of personal data:
Lawfulness, fairness and transparency: personal data should be processed lawfully, fairly and in a transparent manner
Limited purpose: personal data should be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes
Data minimisation: personal data should be adequate, relevant and limited to what is necessary in relation to the purposes for which they are collected
Accuracy: personal data stored and managed should be accurate and, where necessary, kept up to date
Storage limitation: personal data should be kept in a form which permits the identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed
Confidentiality and integrity: personal data should be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures
The GDPR provides 8 rights for individuals:
- The right to be informed – organisations are obliged to provide “fair processing information”, typically through a privacy notice and to be transparent over how they use personal data
- The right of access – organisations are obliged to provide individuals with confirmation that their data is being processed, access to the data held about them and any other supplementary information
- The right to rectification – organisations are obliged to rectify any inaccurate or incomplete personal data, and where appropriate inform any third parties to whom the data has been disclosed
- The right to erasure -organisations are obliged to provide individuals with “the right to be forgotten” such that all personal data is either deleted or removed
- The right to restrict– organisations are obliged to provide individuals with the ability to “block” or suppress processing of personal data held in certain circumstances
- The right to portability – organisations are obliged to allow individuals to obtain and reuse their personal data for their own purposes;
- The right to object – organisations are obliged to inform individuals of this right and provide the ability to object to the processing of their data on ground relation to their particular situation
- The right not to be subject to automated decision-making – organisation are obliged to provide safeguards for individuals against the risk that a potentially damaging decision is taken without human intervention.
Ultimately, it’ll come down to you as the data controller. The tools you use (CRM’s, Email marketing etc) are simply the data processors or processing entities.
The Controller (of personal data) is a natural or legal person, public office, organisational unit or another entity, which (individually or in cooperation with other entities) defines the goals and means of processing personal data.
By using any particular tool, you become the Controller of personal data which you enter into the application.
The Processing entity is a natural or legal person, public office, organisational unit or another entity, which processes personal data on behalf of the data controller. A CRM would be an entity which processes the personal data, which is then entered into the application by its users.
Processing data on behalf of the controller or the processing entity. The processing entity and each person acting on behalf of the controller, or the processing entity, having access to personal data – processes the data only upon instruction of the data controller, unless the law requires otherwise.
If for example, you’re running outbound sales email campaigns or email marketing campaigns, be sure to include a clear Opt-Out or Unsubscribe option. Depending on the country you’re contacting, you may also need an Opt-In or Double Opt-In.